We are excited to be partnering with a fast-growing, sustainable challenger brand in the health food space. As demand for their purpose-led and innovative products continues to surge, the business is scaling rapidly and expanding its footprint across retail, e-commerce, and international markets.

To support this next phase of growth, we are hiring an Operations Executive to join the team. This is a hands-on, high-impact role focused across Supply Chain, Quality, and Operations. You will play a key part in keeping day-to-day processes running smoothly while helping to build scalable systems for future growth.

We are looking for a detail-oriented, proactive individual with:

• Strong analytical skills, particularly in Excel/Google Sheets
• A solutions-first mindset – you break down barriers, not just identify them
• Clear and effective communication skills – both written and verbal
• A strong sense of ownership – you deliver on what you commit to
• The ability to build relationships across teams and with external partners
• Flexibility and a can-do attitude in a fast-paced, evolving environment

Key Responsibilities:

Supply Chain

• Process and manage orders across all customer channels: major retailers, e-commerce, and foodservice
• Support demand planning and inventory management to ensure availability and efficiency
• Organise and coordinate promotional items (e.g. free gifts) for TikTok Shop orders

Quality

• Manage the Quality Assurance (QA) process to ensure high product standards
• Track, log, and respond to consumer complaints and product issues
• Liaise with suppliers to resolve quality concerns and implement improvement plans

Product Specs & Packaging

• Maintain and update product specification documents
• Generate and register barcodes for new products
• Create accurate outer packaging labels for new formats and launches

Samples

• Organise sales samples for customers in the UK and overseas
• Allocate and find suitable homes for short-dated or excess stock
• Send product samples for brand-building activities and promotional campaigns

Promotion Planning

• Monitor and ensure promotional campaigns are executed correctly both online and in-store
• Track competitor activity and suggest optimisations to future promotional plans

New Line Forms

• Complete New Line Forms (NLFs) for key retail customers
• Accurately complete technical forms required by customers for product launches

The successful candidate is likely to have experience in a similar role within a fast-growing, challenger FMCG food & beverage business. You thrive in high-growth, dynamic environments and bring an entrepreneurial mindset with a strong eye for detail and process improvement.

This is a fantastic opportunity to join a disruptive, mission-led brand at a pivotal point in its journey. If you are excited to help scale a purpose-driven business and make a real impact from day one we would love to hear from you!